JRB Group Pvt. Ltd.
Privacy Policy
How we collect, use, and protect your personal information as your trusted real estate partner.
Effective: May 30, 2025Last Updated: May 30, 2025Governed by Indian Law
Effective Date: May 30, 2025This Privacy Policy applies to all users of www.JRBgrouppvtltd.com and clients of JRB Group Pvt. Ltd. Please read it carefully before using our services.
Table of Contents
1 Introduction2 Information We Collect3 How We Collect Information4 How We Use Your Information5 Sharing of Information6 Cookies & Tracking7 Data Retention8 Data Security9 Your Rights10 Third-Party Links11 Children’s Privacy12 Changes to Policy13 Contact Us
1
Introduction
Welcome to JRB Group Pvt. Ltd. (“JRB Group”, “we”, “us”, or “our”). We are a trusted real estate consultancy firm committed to providing professional property advisory, investment guidance, and related real estate services across India.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website at www.JRBgrouppvtltd.com, contact us, or use any of our services.
Important: By accessing our website or engaging with our services, you agree to the terms of this Privacy Policy. This policy is governed by the Information Technology Act, 2000, the IT (SPDI) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
2
Information We Collect
We may collect the following categories of information from you:
2.1 Personal Identification Information
- Full name, email address, and mobile/phone number
- Residential or mailing address
- Date of birth (where required for documentation)
- PAN Card, Aadhaar, or other government-issued ID (only when legally required for property transactions)
2.2 Financial Information
- Budget or investment range shared with our consultants
- Bank account details (only when required to process transactions)
- Income details voluntarily shared for home loan advisory
2.3 Property Preferences & Requirements
- Preferred property type (residential, commercial, plots, etc.)
- Location preferences and investment goals
- Timeline and budget for purchase or investment
2.4 Technical & Usage Information
- IP address, browser type, and device information
- Pages visited, time spent, and navigation patterns on our website
- Cookies and analytics tracking data
2.5 Communication Records
- Emails, WhatsApp messages, or inquiries you send us
- Records of calls or meetings with our consultants
- Feedback, reviews, or testimonials you provide
3
How We Collect Information
We collect information through various channels to serve you effectively:
- Website inquiry forms, contact forms, and callback requests
- Direct communication via email, phone, or WhatsApp
- In-person consultations and site visits
- Cookies and analytics tools on our website
- Third-party referrals or partner platforms
- Property listing portals such as MagicBricks, 99acres, and Housing.com
- Social media interactions and advertisements
4
How We Use Your Information
JRB Group uses your personal information solely for legitimate business purposes, including:
- Providing real estate consultancy, property advisory, and investment guidance
- Responding to your inquiries, queries, or service requests
- Sending property listings, project updates, and relevant investment opportunities
- Processing documentation and compliance for property transactions
- Improving our website, services, and overall customer experience
- Sending newsletters or market updates (only with your consent)
- Complying with legal, regulatory, and statutory obligations
- Fraud prevention, security, and internal audit purposes
- Conducting customer satisfaction surveys and feedback analysis
We will not use your personal data for any purpose other than those stated above without your explicit consent.
5
Sharing of Information
JRB Group does not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:
5.1 Trusted Service Partners
We may share your information with real estate developers, builders, financial institutions, home loan advisors, or legal professionals strictly to facilitate the services you have requested. All such partners are contractually bound to maintain confidentiality.
5.2 Legal & Regulatory Authorities
We may disclose your information if required by law, court order, or regulatory authority, including RERA (Real Estate Regulatory Authority), income tax authorities, or law enforcement agencies.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the successor entity, subject to the same privacy protections.
5.4 With Your Consent
We may share your information with any third party if you have given us your explicit written or digital consent to do so.
6
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device when you visit our website.
We use the following types of cookies:
- Essential Cookies: Required for the website to function correctly
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
- Preference Cookies: Remember your settings and browsing preferences
- Marketing Cookies: Used to deliver relevant property listings and promotional content
You may disable cookies through your browser settings; however, this may affect some features of our website. By continuing to use our website, you consent to our use of cookies.
7
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law:
- Client and transaction records: Retained for 7 years as per statutory requirements
- Website inquiry data: Retained for up to 2 years
- Marketing communication data: Retained until you unsubscribe or request deletion
Upon expiry of the applicable retention period, your data will be securely deleted or anonymised.
8
Data Security
JRB Group takes the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction:
- Secure SSL/TLS encryption on our website
- Password-protected internal systems and CRM databases
- Restricted access to personal data on a need-to-know basis
- Regular security audits and staff training on data protection
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to industry best practices.
9
Your Rights
You have the following rights with respect to your personal information held by JRB Group:
Right to Access
Request a copy of the personal data we hold about you.
Right to Correction
Request correction of inaccurate or incomplete data.
Right to Deletion
Request deletion of your data, subject to legal obligations.
Right to Withdraw Consent
Withdraw consent for marketing communications at any time.
Right to Data Portability
Receive your data in a structured, commonly used format.
Right to Object
Object to processing of your data for direct marketing purposes.
To exercise any of these rights, please contact us using the details in Section 13. We will respond to your request within 30 days.
10
Third-Party Links & Platforms
Our website may contain links to third-party websites, property portals (such as MagicBricks, 99acres, Housing.com), or social media platforms. We are not responsible for the privacy practices of these external websites and encourage you to review their respective privacy policies.
The inclusion of any link does not imply endorsement by JRB Group of the external site or its content.
11
Children’s Privacy
Our services are not directed at individuals under the age of 18 years. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child under 18, we will take immediate steps to delete such information from our records.
If you believe we have collected data from a minor, please contact us immediately at info@JRBgrouppvtltd.com.
12
Changes to This Privacy Policy
JRB Group reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
Your continued use of our website and services after any changes constitutes your acceptance of the revised policy. For significant changes that materially affect your rights, we will notify you by email or a prominent notice on our website.
13
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us:
JRB Group Pvt. Ltd. — Data Privacy Contact
Company
JRB Group Pvt. Ltd.
Business
Real Estate Consultancy
Website
Mobile
Response Time
Within 30 business days
JRB Group Pvt. Ltd.
www.JRBgrouppvtltd.com | info@JRBgrouppvtltd.com | +91 9211252118
© 2025 JRB Group Pvt. Ltd. All Rights Reserved. | This Privacy Policy is effective as of May 30, 2025.